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Return Policy

Return Policy

Your total satisfaction is our goal.  At Fixtures and Displays, we stand behind our products 100% and guarantee that they be free of factory defects or your money back.

 

Fixtures and Displays understands that certain purchases may need to be returned however, no merchandise may be returned without prior authorization from our customer service department.  Fixtures and Displays will only accept returns within 30 days of invoice date and is subject to 10% restocking charge.  Returns must be in original cartons in order to receive credit.   Custom printed orders are not returnable.   Customer is responsible for all return shipping charges.  We must receive the returned items in the same new condition in which they were originally shipped to you.

If you are not satisfied with your purchase, simply contact cs@FixturesAndDisplays.com and request a return authorization number and state reason for return.  You will receive shipping instructions via email shortly thereafter. 

Note: Due to their delicate nature and fragility of mannequins and their components, All mannequin purchases are final. No returns are accepted, except if carton is unopened. Once carton is opened and product removed, it cannot be re-sold.